Merchant Services

Innovative electronic processing solutions to support merchants in a wide range of industries.

Through our partnership with First Data, Citizen Union Bank Merchant Services is going beyond basic processing to help merchants make transactions easier, faster and more valuable.

WE GO BEYOND
TO HELP YOU SUCCEED

Increased revenue. Satisfied customers. Lower overhead.

No matter how you define business success, we can help you achieve it. In today’s ever-changing marketplace, we offer businesses like yours payment processing solutions that not only meet your needs, they go beyond them.

We have an extensive portfolio of innovative products designed to help you get more value from every transaction. Choose from solutions like gift cards that introduce new customers to your business and keep them coming back, to TeleCheck® that leverages the nation’s most complete database of check-writer history to help guarantee the checks you accept will be funded. Whatever your needs, we can tailor the right solution to help your business succeed in ways you never imagined.

SOLUTIONS TAILORED
TO YOUR BUSINESS

Payment Acceptance

Accept virtually every payment option—including MasterCard®, Diners Club International®, Visa®, American Express®, Discover® Network, PIN-based and signature debit cards, gift cards and checks.

Benefit from:

  • Proven dependability with 99.9% uptime
  • 24/7/365 service and support
  • Enhanced security and regulatory compliance

eCommerce

State-of-the-art solutions provide acceptance of  credit and debit cards, online payments, phone or mail-order transactions and protect against card-not-present security risk. Plus, turn any PC with Internet access into a point-of-sale terminal.

TeleCheck®

TeleCheck offers the increased security, speed and ease businesses need wherever they accept paper or electronic checks — in person, by phone, mail, or online.

  • Convert a paper check into an electronic transaction right at the point-of-sale
  • Provide a secure way for customers to pay by check over the phone
  • Easily accept ACH payments over the Internet
  • Remotely deposit checks into your bank account

Terminals & Point-of-Sale Solutions

Process virtually any payment type with our comprehensive suite of affordable terminals and peripherals. Choose from all-in-one counter top models to wireless solutions; enjoy performance, security and reliability.

  • Enjoy ultra-fast processors and built-in printers
  • Connect via IP and dial up, with optional Wi-Fi
  • Lease, rent or purchase terminals

Capitalize on the growing mobile market. First Data offers solutions for every mobile merchant, including:

  • First Data® Mobile PaySM – Browser – and App-based POS solution for mobile phones
  • First Data® FD400Ti Wireless Terminal – A wireless, hand-held mobile POS device

Security & Compliance

Benefit from world-class security built into the infrastructure with our latest card security solution, TransArmor®, utilizing encryption and tokenization to better protect customers’ card data during and after the transactions to remove the risk and simplify the annual PCI DSS audit process.

Gift Cards & Incentive Programs

Attract new customers, drive incremental revenue, build brand awareness and lower costs with gift cards and incentive programs – the fastest growing segments in retail.

  • Easily establish and manage a store-branded gift card program with our turnkey solutions
  • Ensure that card account balances are accurate with real-time transaction processing

Information & Analytics

Use tools like Business TrackSM, First Data’s robust web-based tool, to better manage your financial well-being.

  • Access key information on all your payment streams and create custom reports
  • Benchmark performance against the competition using First Data’s proprietary SpendTrend® excerpts

 

Kim Dodson, CTP
Citizens Union Bank
First Vice President
Treasury Services Division Manager
11601 Bluegrass Pkwy.
Louisville, KY 40299
kjd@cubbank.com
Department: 502-267-3538
Direct: 502-267-3512
Cell: 502-643-1476

Genny Wenta, AAP
Citizens Union Bank
Treasury Services Officer, AVP
11601 Bluegrass Pkwy.
Louisville, KY 40299
502-267-3544 Office
502-608-5668 – Cell
gkw@cubbank.com