Electronic Payment FAQ

Have a question about Electronic payments? Here is a list of our most frequently asked questions.

PLEASE NOTE - For ALL electronic payments (ACH, Wire Transfer, Direct deposit etc.) Please use your Citizens Union Bank ABA routing number083901621

Q. What is an ABA Routing Number?
A. The ABA routing number is a 9-digit identification number assigned to financial institutions by The American Bankers Association (ABA). This number identifies the financial institution upon which a payment is drawn. Routing numbers are sometimes referred to as check routing numbers, ABA numbers or routing transit numbers (RTN). Routing numbers may differ depending on the state in which your account was opened and the type of transaction being made.

Q. How do I find my routing number?
A. You can find your routing/transit number on the bottom of each of your checks — next to the number of your checking account and the check number.
CUB CHECK IMAGE-01PLEASE NOTE - Only use active checking account routing numbers & information for electronic payments.

Q. How does direct deposit work?
A. Skip extra trips to the bank. Set up direct deposit and have your paycheck or other recurring deposits sent right to your checking or savings account — automatically.

Q. How do I set up Direct Deposit?
A. Setting up direct deposit is easy. Check with your employer’s payroll office, you may be able to set up your direct deposit through an online portal. If not:

  1. Complete the Direct-Deposit-Authorization.
  2. Deliver the form and a voided check to your company’s payroll department.
  3. If you’re eligible, your employer will deposit your paycheck directly into your account.
  4. Confirm the deposit each pay cycle by viewing your account statement
    Click here for more direct deposit information.

Q. What is an ACH Transfer?
A. An ACH transfer is an electronic, bank-to-bank transfer processed by the Automated Clearing House network. The types of transfers include external funds transfers, person-to-person payments, bill payments and direct deposits from employers and government benefit programs. An ACH transfer is one of the main ways to send or receive money online.

Q. What are the different types of ACH transfers?
A. ACH transfers are processed in two ways, which vary in delivery speed and cost:

ACH debit transactions involve money getting “pulled” from an account. When you set up a recurring bill payment, for example, the company you’re paying can pull what it’s owed from your account each month.
ACH credit transactions let you “push” money online to accounts at different banks, either accounts you own or friends’ and family members’ accounts.

Q. What is a Wire Transfer?
A. A wire transfer is an electronic transfer of money. A traditional wire transfer goes from one bank or credit union to another using a network.
Click here to view our Wire Transfer instructions.

Q. How do I re-order checks?
A. You can order checks by Clicking here or by Contacting us.