Some customers have reported the Online Banking login area is blank or greyed out and/or not being able to view our locations and hours page correctly.
Due to recent security updates, outdated browsers such as, MS Internet Explorer 10 and browsers running TLS 1.0 are no longer functioning properly.

If you’re experiencing the issue mentioned above, please make sure you’re updated to the most current browser (see Supported Browser list below)

If your browser is up to date, click the following link to view instructions for configuring your device to the updated TLS version:

https://knowledge.geotrust.com/support/knowledge-base/index?page=content&id=INFO3299&pmv=print&actp=PRINT

Supported Browsers
Last Updated: Q1 2017 (March)

Browsers that are not mentioned in the table below are considered unsupported.
Such browsers may be used, but are not certified for use and you may experience features that do not function properly.

Beta versions of browsers are not recommended for use.

201703 Supported Browser Policy Q1 FINAL

If you have any further questions please contact Customer Care at 502-633-4450 or 866-633-4450.

Customer Care Center Hours of Operation:
Monday – Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM